What is Operational Management – basic Of OM

什么是运营管理 - OM的基础


Operations management is the activity of managing the resources which produce and deliver products and services

Every business is managed through three major functions: finance, marketing, and operations management. Finance is the function responsible for managing cash flow, current assets, and capital investments. Marketing is responsible for sales, generating customer demand, and understanding customer wants and needs. Most of us have some idea of what finance and marketing are about, but what does operations management do?


也可以看看 :Graduatio后运营管理MBA课程n For Mechanical Engineers

Without operations, there would be no goods or services to sell. Consider a retailer such as Gap that sells casual apparel. The marketing function provides promotions for the merchandise, and the finance function provides the needed capital. It is the operations function, however, that plans and coordinates all the resources needed to design, produce, and deliver the merchandise to the various retail locations. Without operations, there would be no goods or services to sell to customers.

The role of operations management is to transform a company’s inputs into the finished goods or services. Inputs include human resources (such as workers and managers), facilities and processes (such as buildings and equipment), as well as materials, technology, and information. Outputs are the goods and services a company produces. The below figure shows this transformation process.



为了使操作管理成功,必须在转换过程中增加价值。我们使用该术语增值来描述产品的最终价值与所有输入的值之间的净增加。The greater the value added, the more productive a business is. An obvious way to add value is to reduce the cost of activities in the transformation process. Activities that do not add value are considered a waste; these include certain jobs, equipment, and processes. In addition to value added, operations must be efficient.

operations management
operations management


Within operations functions, management decisions can be divided into three broad areas:

  • 战略(长期)决策
  • Tactical (intermediate-term) decisions
  • Operational planning and control (short-term) decisions


- 我们将如何制造产品?

- 我们在哪里找到定位设施或设施?

- 我们需要多少能力?

- 我们什么时候应该增加容量?

Thus, by necessity, the time frame for strategic decision us typically long – usually several years or more, depending upon the type of industry.



- 我们需要多少工人?

- 我们什么时候需要它们?

- 我们应该加班或进行第二班工作?

– When should we have material delivered?



– What jobs do we work on today or this week?

– Whom should we assign which task?

- 哪些工作优先?

Sachin Thorat

Sachin is a B-TECH graduate in Mechanical Engineering from a reputed Engineering college. Currently, he is working in the sheet metal industry as a designer. Additionally, he has interested in Product Design, Animation, and Project design. He also likes to write articles related to the mechanical engineering field and tries to motivate other mechanical engineering students by his innovative project ideas, design, models and videos.

Leave a Reply


该站点使用Akismet减少垃圾邮件。Learn how your comment data is processed